At Dakota Appliance Repair, we are committed to protecting your privacy. This Privacy Policy outlines the types of information we collect, how we use and share that information, and your rights concerning your data when you access our website or contact us through a call or a service request form.

Information Collection

We collect personal information that you voluntarily provide to us when you request our services via phone or the service request form on our website. This may include your name, phone number, email address, and any other information you choose to provide. Our website also automatically collects non-personal data using cookies and web beacons to help improve user experience, such as browsing history and geolocation data.

Use of Information

The personal information we collect is primarily used to respond to your requests, provide you with services, and communicate with you for service-related purposes. By contacting us through the call request form or by phone, you consent to receiving communications from us and our partners via phone, email, or text message.

Sharing of Information

We may share your personal information with trusted partners to facilitate our operations and provide the requested services. These partners are held to strict privacy obligations and are restricted from using your information for any other purpose.

Your Consent and Rights

By using our website or contacting us, you agree to our privacy practices, including the collection and sharing of your information as described. You also waive your right to pursue legal action beyond direct negotiation for any disputes related to our website or services, and agree that maximum compensation for any claims is limited to $100. You will bear your own legal fees and expenses in such an event.

Data Protection

While we have implemented measures to ensure the protection of your information, it is important to understand that no method of transmission over the Internet, or method of electronic storage, is completely secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee its absolute security.

Opt-Out

If you wish to opt out of receiving future communications from us, please call us at (619) 592-7023.

Amendments

We reserve the right to amend this Privacy Policy at any time. Any modifications will be posted on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy, please do not hesitate to contact us.